Pegasus Spa & Gym

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Reviews about Pegasus Spa & Gym

• Emily Lovell

  29.10.2018
  ★ ☆ ☆ ☆ ☆
  I really felt let down by the facilities, they were strange and uncomfortable, not relaxing at all and way too much money for what it is and the rooms at the hotel are like staying at a holiday inn.’s standard basic room , I guess it’s because it’s London. Next time I know to just go for a cheap hotel option because it’s all you’re going to get around here anyway even at a place with high prices like this. :(
• Jay Tee

  13.10.2018
  ★ ★ ★ ★ ☆
  I love the gym and spa facilities here. The gym is always quiet, lovely to have a peaceful workout and no queuing for equipment. The steam room and sauna again always quiet. I don't make that much use of the plunge pool but it's nice in the summer! Only reason I've dropped a star is because the receptionists are lovely but don't always know what they are doing. Any queries about memberships etc have always taken me three or four visits to sort before someone who knows what they are doing is working! They are all warm and welcoming though, just need a bit more training for members.
• leadsled2020

  09.05.2018
  ★ ☆ ☆ ☆ ☆
  Very disappointing. Wanted to book spa treatments for 3 people, with 1 hr facials and 1hr massages. The spa refused to accommodate our group and insisted that even though they employ many therapists and I had given them multiple weeks notice, they would not schedule more than one therapist. meaning that each person would have to go individually instead of as a group.

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